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Citadines Connect Fifth Avenue New York Hotel, New York City
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Key details
About the Hotel
15 West 45Th Street,
New York City,
New York,
United States of America,
10036,
New York State
Citadines Connect Fifth Avenue New York is situated in the heart of Midtown Manhattan. This hotel offers contemporary, minimalist accommodations designed for comfort and efficiency. It is conveniently located near major attractions like Times Square and Grand Central Station. Guests can enjoy a blend of modern amenities and personal service.
Location
Citadines Connect Fifth Avenue is just 0.2 miles from major sites like Bryant Park and St. Patrick's Cathedral. The proximity to Times Square and subways makes it easy to navigate the city. Guests arriving by personal vehicles can take advantage of on-site parking options. The hotel’s location places visitors within walking distance of vibrant Midtown attractions.
Rooms
The hotel features 122 guestrooms and three suites, each thoughtfully appointed with contemporary design. Every room includes a flat-screen TV, air conditioning, and a laptop-friendly workspace. Bathrooms are equipped with shower/tub combinations and complimentary toiletries. Guests benefit from a comfortable bedding experience with plush pillowtop mattresses.
Eat & Drink
Citadines Connect Fifth Avenue provides a complimentary buffet breakfast for guests. The breakfast room offers a casual setting to start the day. Additionally, guests can explore nearby cafés and restaurants offering locally sourced meals and artisanal coffee. The hotel promotes a relaxed dining atmosphere, setting the day’s tempo.
Leisure & Business
The hotel includes a 24-hour business center with high-speed wireless Internet access. Facilities like a lobby, lifts, and guest services are available for convenience. Guests can enjoy access to laundry and dry cleaning services. The attentive bilingual staff are on hand to ensure a seamless and productive stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable and Equipped
“The room was spotless and well-equipped with modern amenities, making it a perfect retreat during my stay.” view full review
Handy Breakfast Bonus
“The grab-and-go breakfast was a delightful surprise; having a croissant and fresh juice ready each morning was a great perk!” view full review
Efficient Lift System
“The lift system was impressively quick, with never more than a minute or two of waiting, unlike other hotels I've stayed at.” view full review
Room for Snacks
“While a fridge would have been a nice addition, the overall setup allowed us to easily manage snacks and drinks during our stay.” view full review
General
No smoking on site
Paid Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Housekeeping
Laundry
Dry cleaning
Business
Business center
Room features
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
15 West 45Th Street,
New York City,
New York,
United States of America,
10036,
New York State
Map view
street view
15 West 45Th Street,
New York City,
New York,
United States of America,
10036,
New York State
City landmarks
Square
Times Square
2100 ft
Parks
Central Park
1.9
mi
Parks
Bryant Park
2100 ft
Parks
The High Line
1.6
mi
Museums
The Metropolitan Museum of Art
1.9
mi
Square
Macy's
3700 ft
Museums
The Museum of Modern Art
2200 ft
405 Lexington and 42nd St.
Chrysler Building
2600 ft
Tower
Trump Tower
3300 ft
Broadway Theatre
Broadway
3900 ft
New York City
Manhattan Skyline
3800 ft
Stadiums
Madison Square Garden
1.1
mi
Museums
Madame Tussauds New York
3000 ft
Square
Herald Square
3700 ft
Museums
American Museum of Natural History
1.8
mi
Libraries
Pierpont Morgan Library
3100 ft
Gallery
Frick Collection
1.3
mi
Public Building
United Nations New York
4600 ft
Midtown East
3400 ft
Museums
Intrepid Sea
1.2
mi
150 E 36th St # 158
Sniffen Court Historic District
3000 ft
226 W 44th St
Discovery Times Square
2300 ft
Museums
Museum of Sex
5100 ft
Nearby
20 West 34th Street
Empire State Building
1200 ft
Landmark
Rockefeller Center
1900 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
2000 ft
Church
St. Patrick's Cathedral
2000 ft
Libraries
New York Public Library
1500 ft
Mall
Fifth Avenue
1500 ft
Restaurants
The Red Flame Diner
1200 ft
67 W 44th St
Milk N Honey
100 ft
22 W 45th St
Ambrosia
100 ft
8 W 45th St
Cafe 45
100 ft
2 W 45th St between 5th & 6th Ave.
2 Bros Pizza
1000 ft
31 W 46th St
Kosher Deluxe
900 ft
10 W 46th St Between 5th & 6th Aves.
Little Italy Pizza
400 ft
185 W 32nd St
Park Italian Gourmet
500 ft
60 W 45th St Frnt 1
McDonald's
1100 ft
1188 Avenue of the Americas OPEN 24 Hours
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great central location
Exceptionally friendly staff
Limited dining options
Small rooms with no storage
7.0/10
Very good
Rooms
7.4
Location
8.7
Service
7.6
Dining
5.9
Guest reviews
7.0/10
based on 11 reviews
4/5
based on 287 reviews
7.4
7.4/10based on 3259 reviews
#334 of 512 hotels in New York City based on Tripadvisor
David
United Kingdom,
March
2024
7.8/10
The hotel offers clean and spacious rooms, ideal for a comfortable stay for two people. Despite the lack of available twin rooms, the setting ensures total quiet, perfect for a good night's sleep. The staff is competent and accommodating, even assisting with relocating to another hotel. Its central location near Times Square and various New York attractions makes it a convenient choice for visitors. However, the dining options are limited to a grab-and-go style breakfast, with only basic offerings.
Rooms
8.0
The room I stayed in was clean, spacious, and quite comfortable, providing a quiet atmosphere for a good night's rest.
Service
9.0
The staff was the only competent person and was very kind and accommodating throughout my stay.
Location
9.0
The hotel's central location near Times Square, 5th Avenue, and many other attractions was excellent for exploring the city, especially for first-time visitors.
Dining
6.0
The dining options were limited to grab-and-go breakfast items, but the implication was a small yet real breakfast service.
Facilities
7.0
Robert
United States of America,
March
2024
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were small but super clean and surprisingly quiet, with amazingly comfy beds. However, the proximity to a noisy lift and a very loud air conditioning unit was a downside. The service was lacking, as the staff kept promising improvements without delivering, lacking helpfulness and apologetic attitudes. On the bright side, there was one standout individual who provided exceptional customer service. The location was ideal for tourists, being in the heart of Manhattan with easy access to many attractions. However, there were warning signs of potential scams related to airport transportation, urging guests to make their own arrangements. The dining options were limited to pre-packaged items, which was disappointing. Overall, the hotel offers a mix of comfort and inconvenience.
Rooms
8.0
I found the rooms to be super small yet very clean and quiet, with incredibly comfortable beds. However, the proximity to a noisy lift and a loud air conditioning unit was bothersome.
Service
5.0
There was one exceptional individual who stood out with outstanding customer service.
Location
9.0
The location was excellent for exploring the city, being in the heart of Manhattan and within walking distance of many attractions. However, caution was advised regarding potential scams with airport transportation.
Dining
5.0
The dining options were limited to pre-packaged items, which left me feeling somewhat disappointed.
Facilities
Frank
United States of America,
January
2024
6.6/10
The hotel is located conveniently close to Times Square, Radio City Music Hall, and Rockefeller Center, making it perfect for exploring the city. The rooms are clean and the beds are comfortable, but the noise from the ice maker can be bothersome. The service varies from kind and polite to not very helpful. The dining options are suitable for a quick grab-and-go breakfast. The location is a mix of busy and centrally situated, which is good for starting the day. Although the price may be a bit high for what is offered, the unforgettable location makes up for it.
Rooms
7.0
The rooms, though small, are clean, and the mattresses are comfortable.
Service
6.0
The service ranged from kind and polite to not very helpful.
Location
9.0
The location is perfect for exploring major attractions like Times Square, Radio City Music Hall, and Rockefeller Center, all within easy walking distance.
Dining
5.0
The dining options are more suitable for a quick grab-and-go breakfast.
Facilities
6.0
Basic facilities are available but nothing extraordinary.
Richard
United Kingdom,
January
2024
7.8/10
My stay at the hotel was overall pleasant. The location was superb for exploring Grand Central and the clean rooms were quite cozy, although a bit small for my liking. The staff provided excellent service, even though the noise level in the morning was a bit bothersome. The fantastic location made it easy to access galleries and skylines in Midtown and Downtown, enhancing my overall experience. The dining options were limited but understandable given the competitive dining scene in NYC. The facilities were adequately maintained, offering a comfortable stay at a reasonable price.
Rooms
8.0
The room was larger than expected and very clean.
Service
9.0
The staff was really nice and friendly.
Location
9.0
The best aspect of the hotel was its fantastic location for exploring Midtown and Downtown.
Dining
6.0
The dining area was not great, possibly due to the high competition in the area.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Jon
United Kingdom,
October
2023
8.0/10
The hotel was conveniently located right outside of the business center, offering affordability and everything we needed and more. The rooms were perfect for us with ample space, nice design, and were well-equipped and clean, creating a fresh and up-to-date ambiance.
Rooms
9.0
The rooms provided us with all we needed and more, with enough space, nice design, well-equipped, and clean.
Service
7.0
The service was very helpful overall but lacked friendliness, except for Mr Avila who stood out in assisting us promptly with directions and queries. However, there was an issue one morning with both elevators being tied up, which led to inconvenience.
Location
8.0
The location was good, only a few blocks from Times Square with easy access to cabs for longer trips. Being very city-hearted and close to iconic landmarks like Times Square, Bryant Park, and Rockefeller Center, it was a great base for our planned events during our stay.
Dining
8.0
The dining experience was handy as breakfast was included, providing a good variety to start the day without the hassle of looking elsewhere. The option included croissants, pastries, juices, and coffee, keeping us satisfied for a good few hours.
Facilities
8.0
The facilities were sufficient for our needs and offered additional services like dry cleaning, housekeeping, and laundry.
Ian
United Kingdom,
September
2023
8.2/10
I had a great stay at this hotel. The rooms were extremely clean and though not very big, they were still very comfortable. The location was fantastic, right in the heart of Manhattan, making it easy to explore the city. The service was very friendly and accommodating, adding to the positive experience. However, the dining options were a bit basic, and the breakfast ended too early for my liking.
Rooms
8.0
I found the rooms to be extremely clean and very comfortable.
Service
9.0
The staff was very friendly and accommodating of all our requests.
Location
9.0
The location was fantastic, centrally located near Times Square and easily accessible to public transport.
Dining
7.0
The dining experience was a bit basic for my taste, but overall the hotel offered great value for money.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Giles
United Kingdom,
September
2023
7.8/10
The hotel has a cozy feeling and is clean, giving a very nice vibe to relax. The room, though small, worked fine for us. The staff were friendly and accommodating, but communication issues arose during our stay. The location is perfect for exploring Manhattan, but some inconveniences were experienced. The dining options were limited but sufficient. Overall, a comfortable stay with room for improvement.
Rooms
8.0
The room was small but comfortable, clean, and well-appointed.
Service
9.0
The staff were exceptionally friendly and accommodating.
Location
8.0
The location is perfect, right in the center of Manhattan and next to restaurants and cafes.
Dining
7.0
The dining was just enough, following a more European style.
Facilities
7.0
The facilities were adequate for our needs.
Lisa
United Kingdom,
September
2023
7.2/10
The hotel offers a very central location in NYC close to Times Square and other great spots, but the rooms are basic and small with no storage, making it a bit loud from both inside the hotel and the street. The service was mostly friendly, though there were some attempts to upsell tickets. The dining experience was limited to mostly pre-packed snacks, and the value for money could be better considering the room size.
Rooms
7.0
The rooms were a little bit small with no space for luggage, similar to NY hotel standards.
Service
8.0
The staff were exceptionally friendly and accommodating, but there were attempts to convince us to purchase tickets.
Location
9.0
The location was great, very central in the heart of NYC, but due to travel delays, I couldn't fully enjoy it.
Dining
5.0
The dining experience was minimal, more like morning snacks than a proper breakfast, and could be improved.
Facilities
7.0
Basic facilities were provided, suitable for short stays.
Great central location
Limited dining options
Dick
United Kingdom,
August
2023
7.8/10
Our stay at the hotel was a bit of a mixed bag. The location was superb, with easy access to Times Square, Broadway, and other major attractions, but the rooms were on the smaller side. The service was really helpful and kind, although there were some limitations. The dining options were minimalist but convenient. The hotel's location is truly the standout feature, while room size could be a drawback.
Rooms
7.0
The rooms are small but clean.
Service
8.0
The service was really helpful and kind.
Location
9.0
The hotel's location is perfect, central to Times Square, Broadway, and subway stations.
Dining
7.0
The dining options are minimalist but convenient.
Facilities
8.0
Basic facilities are available for a comfortable stay.
P.
United States of America,
July
2023
7.4/10
The hotel's location is fantastic for exploring the area, with clean and simple rooms that suit basic needs. While it may be small for a family of four, having a coffee maker in the room is a nice touch. The service was friendly and accommodating, going the extra mile to make our stay special. However, the dining experience was lacking for someone with dietary restrictions. Overall, a decent option for its location and affordability.
Rooms
7.0
The rooms were simple but affordable and suitable for our needs, with a convenient coffee maker.
Service
8.0
The staff was friendly and willing to assist, even providing extra touches to make our stay memorable.
Location
9.0
The hotel is in a great location, within walking distance of many attractions and close to Times Square.
Dining
6.0
The dining options were limited for those with dietary restrictions, but the morning offerings helped start the day.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, though the dining area may not be ideal for a leisurely meal.
Elizabeth
United Kingdom,
April
2023
5.2/10
The hotel rooms are extremely small and lack facilities like a wardrobe, which doesn't quite match the high rates charged. However, the staff were lovely and very helpful throughout our stay. The location is great for exploring Manhattan, being close to major attractions like the NY Public Library, Broadway shows, and 5th Avenue shopping.
Rooms
5.0
The rooms, unfortunately, are too small for comfort.
Service
6.0
The service was a mix of pleasant experiences and occasional rudeness during our stay.
Location
8.0
The hotel's location is ideal for exploring Manhattan, with easy access to public transportation and major attractions.
Dining
5.0
Breakfast offerings were limited and disappointing, far from meeting our expectations.
Facilities
5.0
The facilities were basic and nothing extraordinary.
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